Terms of Service Le Bouchon Vinothek
le bouchon vinothek - ungarische weine - vins hongrois - tokaji aszu - egri bikavér

These General Terms and Conditions (hereinafter referred to as "GTC") apply to the legal relationship between LE BOUCHON International GmbH, Thun (CHE-270.578.015) (hereinafter: "LE BOUCHON") and the purchasers of the Webshop operated by it (www. le-bouchon.ch) (hereinafter: "buyer").

The aim of the terms and conditions is to inform the buyer about the terms of the contract, in particular the purchase, delivery and replacement of defective products.

By placing an order the buyer acknowledges the validity of the terms and conditions.

1.) Selling price, invoicing, payment options

All prices are in Swiss francs (CHF) and the applicable sales tax included. The prices in the website do not include shipping costs. The delivery costs are regulated under point 6 of the GTC and must be borne by the buyer.

As a payment option, we accept PostFinance Card, PostFinance e-finance, Visa, MasterCard, bank transfer using e-banking or, for regular customers, the Post-Check (BVR) provided with the ordered wines.

Cash payment is only possible with self-pickup in the warehouse of LE BOUCHON. The buyer must make an appointment with LE BOUCHON.

2.) Validity of prices and contract

The prices stated on the website at the time of ordering are valid at any time. Changes are reserved in the following cases: change of stock, vintage, offer, wine reference or clear mistake or typo. Claims for damages are excluded in the case of clear errors and typographical errors.

3.) Reservation of ownership

LE BOUCHON reserves the right of ownership over the products until full payment of the purchase price. In the event of a delay in payment, the right to withdraw from the contract is reserved.

4.) Ordering process

The buyer can browse the website operated by LE BOUCHON (www.le-bouchon.ch) and place products anywhere in the shopping cart. The purchase is bound to a registration. When registering, the buyer must provide the name, address, e-mail address and telephone number.

Then the buyer can log in with his e-mail address and password in his account. The buyer can start the purchase process by placing the products to be purchased in the shopping cart. The buyer is guided through the purchase process by the system during which he can choose the method of payment and the type of delivery. Between the buyer and LE BOUCHON, a purchase contract is created by sending the order and reconfirming it with LE BOUCHON.

The delivery dates can vary depending on the delivery address.

During the purchase, the buyer can correct any errors in the electronically recorded data (product, quantity, personal details, delivery address, etc.) at any time.

The information regarding the order is automatically reconfirmed by an e-mail to the e-mail address provided by the purchaser, in which the purchaser can check the order details. The orders are registered with us under the order number in the confirmation.

The contract is stored in the online system of LE BOUCHON and will remain accessible later and it will also be sent to the e-mail address provided by the buyer.

5.) Cancellation of the order

The order can be canceled by the buyer before delivery free of charge.

The buyer can withdraw from the order even if the delivery process has started, but in this case 30% of the invoice amount and the delivery costs have to be paid to our company. Furthermore, the delivered wines are returned to us intact on their own account or after prior agreement in our warehouse.

6.) Delivery

The costs for delivery are not included in the prices, delivery costs will be charged extra. An extradition is only accepted in Switzerland.

Orders will be delivered by our logistics partner as soon as possible, usually (but not guaranteed) in 3-6 working days.

Delivery costs:

-CHF 1,00-98,90 order value: CHF 10,00.

-Free delivery from CHF 99,00 order value.

The products can be picked up in the warehouse of Le BOUCHON at a pre-arranged time without delivery and packing costs.

7.) Warranty

The buyer is obliged to check the information in our confirmation immediately and to inform LE BOUCHON of any errors found within 2 working days.

According to the decision of the Swiss Wine Trade Association of 10.06.1988 or Art. 197 of the Federal Law on the Swiss Code of Obligations:

wines bottled in Switzerland can be exchanged or reimbursed within one year of purchase; Wines from other countries will not be exchanged or reimbursed only if LE BOUCHON is the exclusive distributor (in this case within two years of purchase).

The bottle returned by the buyer must be up to 2/3 full and have the original pin. The defective product will be returned by the buyer to LE BOUCHON on his own account.

The defective wine can be exchanged if it is in stock. If we do not have the wine to be exchanged in stock, the buyer will be offered a replacement wine. If the buyer does not accept the substitute wine, he can determine whether he wants to have the purchase price of the defective wine registered at LE BOUCHON and redeem it in a later purchase or get it repaid. The repayment is made by transfer to the bank account specified by the buyer.

Bordeaux wines of all kinds are sold at the buyer's own risk ("buyer's risk"). The risk of a wine error in these wines is borne by the buyer.

8.) Sale to teenagers

The sale of wine to young people under 16 years or the sale of spirits to young people under 18 years is prohibited by law. In order to comply fully with the law, we reserve the right to ask any questions about the age of the buyer or to demand proof of age at any time during the purchase. By submitting the order, the buyer expressly declares that he meets the legal requirements of the purchase.

9.) Picture of the product

The photos of each wine may differ from the product described, so we ask you to carefully read the authoritative product description. The illustrations are for information purposes only.

10.) Security of personal information

The personal information provided by the buyer is treated confidentially in accordance with the Federal Data Protection Act and will not be disclosed to third parties without the buyer's permission.

11.) Security on the Internet

Online ordering is protected by SSL code, which guarantees the integrity of the transmitted data.

12.) Disclaimer

In compliance with the legal framework, the liability of all types of LE BOUCHON or their employees as well as any compensation for the buyer except for point 7 GTC is excluded.

13.) Copyright

The website, graphics, images and text are all the property of LE BOUCHON and are protected by copyright, and unauthorized use is unlawful.

14.) Change

The change of the terms and conditions is possible at any time - even without prior notice.

15.) Applicable law and jurisdiction

The valid Swiss law is to be applied. For any legal disputes the registered office of LE BOUCHON is agreed as place of jurisdiction.

Thun, 01.05.2020